harmony 鸿蒙Media Error Codes

2025-06-12
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Media Error Codes

NOTE

This topic describes only module-specific error codes. For details about universal error codes, see Universal Error Codes.

5400101 Memory Allocation Failed

Error Message

No memory.

Description

Failed to allocate memory.

Possible Causes

The number of instances exceeds 16.
The new or malloc process fails, causing a null pointer.

Solution

Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5400102 Unsupported Operation

Error Message

Operation not allowed.

Description

This operation is not allowed.

Possible Causes

This operation is not allowed in the current state.

Solution

Switch the instance to the correct state and perform the operation.

5400103 I/O Error

Error Message

I/O error.

Description

An I/O error occurs.

Possible Causes

The data interaction between the media and other modules (graphics, audio, network, HDI, and camera) is abnormal.

Solution

Ensure that the network is normal, destroy this instance, and re-create it. If the re-creation fails, stop related operations.

5400104 Operation Timeout

Error Message

Operation timeout.

Description

The operation timed out.

Possible Causes

The network connection times out. (The default network timeout period is 15 seconds, and the timer starts after the buffered event is reported.)
Accessing other modules times out.

Solution

Check whether the network is normal.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5400105 Play Service Dead

Error Message

Service died.

Description

The playback service is dead.

Possible Causes

The playback service is dead.

Solution

Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5400106 Format Not Supported

Error Message

Unsupported format.

Description

The format is not supported.

Possible Causes

The file format is not supported.

Solution

Use a supported format.

For details about the supported formats, see Media Kit Overview.

5400107 Audio Focus Conflict

Error Message

Audio interrupted.

Description

Recording fails due to audio focus conflicts.

Possible Causes

Another process occupies the audio focus.

Solution

Destroy the current instance and check whether another process is recording. If you can stop the other process, you can create the current instance again.

5400108 Parameter Value Out of Range

Error Message

The parameter check failed, parameter value out of range.

Description

The parameter check fails because the value is beyond the allowable range.

Possible Causes

The value of the parameter exceeds the expected range.

Solution

Adjust the parameter value to fall within the acceptable range.

5411001 Failed to Parse or Connect to the Server Address

Error Message

Can not find host.

Description

An error occurred when parsing or connecting to the server address.

Possible Causes

The server address is incorrect.
The server address fails to be parsed.

Solution

Try another server address.

5411002 Network Connection Timeout

Error Message

Connection time out.

Description

Network connection times out.

Possible Causes

The network is abnormal.

Solution

Check whether the network is normal.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411003 Data or Link Exception Caused by Network Exceptions

Error Message

NetWork abnormal.

Description

Data or links are abnormal due to network exceptions.

Possible Causes

The network is abnormal.

Solution

Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411004 Network Disabled

Error Message

NetWork unavailable.

Description

The network is unavailable.

Possible Causes

The network is disabled.

Solution

Check whether the network is disabled.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411005 Access Denied

Error Message

No permission.

Description

No access permission.

Possible Causes

No access permission.

Solution

Check whether you have the access permission.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411006 Client Request Parameter Is Incorrect or Exceeds the Processing Capability

Error Message

Network access denied.

Description

The client request parameter is incorrect or exceeds the processing capability.

Possible Causes

The client request parameter is incorrect or exceeds the processing capability.

Solution

Correct the request parameter.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411007 No Resource Available

Error Message

Cannot find available network resources.

Description

No network resource is available.

Possible Causes

The server address is abnormal.

Solution

Check whether the server address is correct.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411008 Server Fails to Verify the Client Certificate

Error Message

SSL client cert needed.

Description

The SSL client is untrusted, and the server fails to verify the client certificate.

Possible Causes

The certificate is not carried, is invalid, or has expired.

Solution

Check whether the SSL certificate is normal.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411009 SSL Connection Failed

Error Message

SSL connection failed.

Description

The SSL connection fails.

Possible Causes

The SSL connection fails.

Solution

Check whether the SSL connection has expired.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411010 Client Fails to Verify the Server Certificate

Error Message

SSL server cert untrusted.

Description

The SSL server is untrusted, and the client fails to verify the server certificate.

Possible Causes

The certificate is not carried, is invalid, or has expired.

Solution

Check whether the SSL certificate is normal.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5411011 Unsupported Request Due to Network Protocol Errors

Error Message

Unsupportted request.

Description

The client request parameter is incorrect or exceeds the processing capability.

Possible Causes

The client request parameter is incorrect or exceeds the processing capability.

Solution

Check whether the client request parameter is correct.
Destroy this instance and re-create it. If the re-creation fails, stop related operations.

5410002 Seek in SEEK_CONTINUOUS Mode Is Not Supported

Error Message

seek continuous is unsupported.

Description

The media source or device does not support the seek operation in SEEK_CONTINUOUS mode.

Possible Causes

The media source or device does not support the seek operation in SEEK_CONTINUOUS mode.

Solution

This error code informs the client about the behavior when seeking is not supported in SEEK_CONTINUOUS mode. The client does not need to handle this.

5410003 Super Resolution Is Not Supported

Error Message

super resolution not supported.

Description

The media source or device does not support super resolution.

Possible Causes

Super resolution is available only for non-HDR and non-DRM videos with a resolution of 1080p or lower. If the media source does not meet the super resolution requirements or the current device does not support super resolution, this error is reported when an API related to super resolution is called.

Solution

Do not call super resolution related APIs for the media source on the current device.